Synopses & Reviews
Brian Roulstone has served as Bisk Education's Chief Information Officer and Chief Technology Officer since 1998. During his tenure, he has transformed Bisk into one of the leading online education companies, which has driven explosive revenue growth. Prior to joining Bisk Education, Brian worked in Arthur Andersen's Business Consulting practice where his experience included remote learning technologies, system design and implementation, management consulting and business process improvement. His clients ranged from the Fortune 500 to technology start-ups. Brian received his Bachelor of Science in Management Information Systems from Florida State University and his Master of Business Administration from the University of Florida.
Jack J. Phillips, PhD, is a world-renowned expert on measurement and evaluation and chair of the ROI Institute, Inc., which provides consulting services, workshops and keynote addresses for Fortune 500 companies and major organizations around the world. He developed the ROI MethodologyT, a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources and technology programs and is used worldwide by corporations, governments and non-profit organizations. His expertise in measurement and evaluation is based on nearly thirty years of corporate experience in five industries. He has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university. Phillips is the author or editor of more than 30 books and more than 100 articles.
Synopsis
This is the first book focusing on the ROI for technology investments written by a technology executive for technology decision makers with the support and guidance of the foremost authority in the discipline of Return on Investment. This book leverages t
Synopsis
This is the first book focusing on the ROI for technology investments written by a technology executive for technology decision makers with the support and guidance of the foremost
Synopsis
This book leverages the talents of both authors to provide a framework and methodology that can ensure greater success in mobilizing technology initiatives. The book shows executives how partnering with IT leaders can help top management understand the re
Table of Contents
Measuring the Return on Investment: Technology Investments; ROI Model - History and Background; Establishing the Need for the Technology Project; Collecting Data and Other Key Metrics; Isolating the Effects of Technology Investments; Exposing the Value of Your Large Scale Technology Projects; Tabulating Project Costs; Calculating the Return; Identifying Intangible Measures; ROI Forecasting; How to Communicate Results; Implementation Issues.