Synopses & Reviews
Learn how to uncover and calculate the cost effectiveness of any human capital investment, even taking into consideration any outside forces that may have affected the result. With today's employee costs often exceeding 40% of corporate expense, measuring the value of human capital is essential. This book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals), functional (impact on process improvement), human resources management (value added by five basic HR department activities). Applying a blend of management expertise and quantitative metrics, the author shows how to link specific human resources objectives to operations improvements and corporate financial gains.
Review
Winner of the 2001 Society for Human Resource Management Book Award
""Well worth reading by more than the HR crowd. Solid business wisdom that allows for humanity and humor."" Booklist
Review
"Praise for The 8 Practices of Exceptional Companies:
""Fitz-enz continues his 20-year crusade to demonstrate the need to move from a ""human resources' to a ""human capital' mind set--with a focus on the big-ticket best practices.""--Robert H. Hunter, Managing Partner, Andersen Consulting
""Solid business wisdom that allows for humanity and humor."" --Booklist"
Synopsis
"We all know that people--not cash, buildings, or equipment--are the lifeblood of any business enterprise. Yet, astonishingly, there has never been a reliable way to quantify the contribution of human capital to corporate profit...until now.
In The ROI of Human CapitaI, Jac Fitz-enz draws on years of quantitative and qualitative research by his prestigious Saratoga Institute to provide a breakthrough methodology for measuring the bottom-line effect of employee performance. A prolific author, whose previous work includes Human Value Management, named Book of the Year by the Society for Human Resource Management, Fitz-enz has also been called ""the father of human performance benchmarking.""
This new book offers a rare blend of management expertise and quantitative metrics, showing executives and HR professionals how to gauge human costs and productivity at three critical levels:
* Organizational (contributions to corporate goals)
* Functional (impact on process improvement)
* Human resources management (value added by five basic HR department activities).
With today's employee costs often exceeding 40 percent of corporate expense, measuring the value of this human capital is essential. Here, at last, is a resource that reveals how to do it and that helps managers determine how to invest most effectively in human productive potential."
Synopsis
Measuring the Economic Value of Employee Performance
About the Author
JAC FITZ-ENZ (San Jose, CA) is founder of the Saratoga Institute, known worldwide for its pioneering research and reports on performance measurement and improvement, and of the consulting firm Human Capital Source. His other books include The ROI of Human Capital, winner of the Book of the Year Award from the Society for Human Resource Management.
Table of Contents
"1. Human Capital: The Profit Lever
2. How to Measure Human Capital’s Contribution to Enterprise Goals
3. How to Measure Human Capital’s Impact on Process Improvement
4. How to Measure Human Resources’ Value Add
5. End to End Human Capital Value Reporting
6. The Next Generation: Trending, Forecasting and Predicting
7. How to Value Improvement Initiative Results
8. How to Leverage Your Human Capital ROI
9. Making a Quantum Leap
10. Guiding Principles
11. Summing Up and Looking Ahead"