Synopses & Reviews
Preparing for the role of chief information officer (CIO) takes careful planning, strategy, and knowledge: What does a CEO look for in a CIO? What is the difference between a CIO and a CTO? How do you learn the business and build key relationships? Straight to the Top: Becoming a World-Class CIO is an essential guide to help information technology (IT) and business professionals recognize the qualities necessary to attain the role of first-time CIO and strategically plan their career moves. This vital road map for success offers a rare view, from the executive recruiter's perspective, of the traits top search firms are looking for in CIO candidates.
Becoming a CIO requires a solid skill set from the candidate, including significant technical proficiency, business acumen, and an exceptional ability to communicate meaningfully. Most importantly, the CIO's success is measured in an ability to decode IT into usable ideas and solutions that work in tandem with the goals of the business. Straight to the Top expertly coaches aspiring CIOs on building up these requisite skills with "insider information" from leading CIOs and author Gregory Smith's own observations throughout his twenty years of experience working in the IT fieldmost recently, as a CIO.
Based on advisory research, case studies, and interviews with a variety of CIOs, executive recruiting firms, and sales professionals, this proactive book is strategically divided into two parts.
Part OneBuilding the Necessary Skills and Relationshipsdiscusses the prospective CIO's need to:
- Communicate exceptionally and effectively
- Translate IT-speak into business terms
- Understand business users and their needs
- Build effective relationships outside of the IT "glass house"
Part TwoPreparing for the Role of the CIObuilds on the fundamentals discussed in the first half of the book and examines:
- The key skills employers and search firms require in a CIO
- The need to think like a CFO and act like a CIO
- How to balance the risks and rewards encountered while moving up the IT ladder
- What to expect once you land your first CIO position
Useful to academic institutions with degrees and programs in information systems, Straight to the Top equips CIO candidates with a straightforward course of action to the corner office in becoming a world-class CIO.
Review
"…should be required reading for all present or aspiring CIOs." (eweek, December 25, 2006)
Synopsis
You have what it takes to be a CIO. . .Do you have a strategy for getting there?
"Gregory Smith has written the definitive work on how to achieve leadership success in IT. This well-written and carefully researched book is a must-read for any IT professional with aspirations toward the top IT spot. Years from now, seasoned IT leaders will be crediting Smith's book with playing a role in their success."
—Martha Heller, Managing Director, IT Leadership Practice, Z Resource Group, and cofounder, CIO Executive Council
"Wow! Put all the tips, advice, and strategies in this book to use now. The road to the top is rarely straight—follow Gregory's advice and the path will reveal itself to you!"
—John R. Sullivan, CIO, AARP
"While most professions have a distinct road map to the top, there is no standard career path to becoming a CIO. Smith addresses this unique challenge and provides aspiring CIOs with encouragement, advice, and essential skills based on years of his own and other CIOs' cumulative experience—an important effort for the profession that Smith's fellow members in the CIO Executive Council embrace and applaud."
—Mark Hall, General Manager of the CIO Executive Council
"Teaching students what a CIO really does has been tough. We've had to choose between anecdotal treatments based on trade press articles and integrated academic frameworks that offer little in the way of lived experiences. Greg's book fixes that. By organizing interviews with leading technology executives, trade press reports, and his own experiences as a CIO, he provides an organized and comprehensive view of the job and its important role in modern organizations."
—Fred Collopy, PHD, Professor and Chair of Information Systems and Professor of Cognitive Science, Case Western Reserve University
Synopsis
You have what it takes to be a CIO. Do you have a strategy for getting there? Now you do."Gregory Smith has written the definitive work on how to achieve leadership success in IT. This well-written and carefully researched book is a must-read for any IT professional with aspirations toward the top IT spot. Years from now, seasoned IT leaders will be crediting Smith's book with playing a role in their success."
—Martha Heller, Managing Director, IT Leadership Practice, Z Resource Group, and cofounder, CIO Executive Council
"Wow! Put all the tips, advice, and strategies in this book to use now. The road to the top is rarely straight—follow Gregory's advice and the path will reveal itself to you!"
—John R. Sullivan, CIO, AARP
"While most professions have a distinct road map to the top, there is no standard career path to becoming a CIO. Smith addresses this unique challenge and provides aspiring CIOs with encouragement, advice, and essential skills based on years of his own and other CIOs' cumulative experience -- an important effort for the profession that Smith's fellow members in the CIO Executive Council embrace and applaud."
—Mark Hall, General Manager of the CIO Executive Council
"Teaching students what a CIO really does has been tough. We've had to choose between anecdotal treatments based on trade press articles and integrated academic frameworks that offer little in the way of lived experiences. Greg's book fixes that. By organizing interviews with leading technology executives, trade press reports, and his own experiences as a CIO, he provides an organized and comprehensive view of the job and its important role in modern organizations."
—Fred Collopy, PHD, Professor and Chair of Information Systems and Professor of Cognitive Science, Case Western Reserve University
About the Author
GREGORY S. SMITH is the Vice President and Chief Information Officer (CIO) of Information Technology at the World Wildlife Fund in Washington,D.C. He has published several articles, including "Talking at the Top of the World" in CIO magazine, along with a variety of technology topics in eWeek and LAN Times. He was recognized as one of the top CIOs in the area of resourcefulness by CIO magazine and has given a variety of public presentations on the topic of information technology at conferences, including the Marcus Evans CIO 2004 Conference and the SAS M2005 Data Mining Conference. Mr. Smith also serves as an adjunct faculty member at The Johns Hopkins University in the School of Professional Studies Business and Education graduate program.
Table of Contents
Preface.
Acknowledgements.
Part 1. Building the Necessary Skills and Relationships.
Chapter 1: Key IT Skills to Have.
The CIO and the CTO—What’s the Difference?
The Changing Role of the CIO.
State of the CIO.
How Important Are Core Technology Skills?
What Did I Do to Prepare?
Recommendations.
Chapter 2: Methodologies, Projects, and IT Change Management.
What Are Methodologies and Why Are They Important?
Project Management—The Key to Success.
IT Change Management—The Key to Minimizing Unnecessary Downtime.
Change Management Automation Tools.
What Did I Do to Prepare?
Recommendations.
Chapter 3: IT Standards and Governance.
The Importance and Benefits of IT Governance.
IT Policies and Procedures.
IT Standards.
IT Strategies, Investments, and Budgeting.
Communicating IT Standards, Policies, and Processes.
What Did I Do to Prepare?
Recommendations.
Chapter 4: Learn the Business and Build Key Relationships.
Think Like a Consultant to Learn the Business.
How to Build Effective Relationships—Internal and External.
Getting Quick Wins to Establish Credibility and Trust.
Focus on Delivery, Delivery, Delivery.
What Did I Do to Prepare?
Recommendations.
Chapter 5: Effective Communication Skills and Styles.
Break Out and Communicate.
Think, Write, and Speak.
Managing Expectations.
Communicating Project Wins—Giving Credit Where Credit Is Due.
What Did I Do to Prepare?
Recommendations.
Part 2. Preparing for the Role of the CIO.
Chapter 6: What Executive Recruiters Are Looking For.
Recruiting Trends for IT Executives.
Contacting and Working with an Executive Recruiter.
Preparing for a Meeting with an Executive Recruiter and Negotiating to Win.
Survey Results from Executive Recruiters.
What Did I Do to Prepare?
Recommendations.
Chapter 7: Building the Right Network.
Develop Your Technology and Business Network Early.
Where Do Consultants and Vendors Fit In?
Find a Solid Mentor.
Don’t Ignore Your Staff.
Great Forums for Networking.
What Did I Do to Prepare?
Recommendations.
Chapter 8: Vendor and Sports Management.
Partnerships—The Key to Success.
Measuring Performance.
Knowing When to Outsource.
The Secret to Outsourcing Success.
Integrating Sports to Build Relationships and Grow Your Network.
How Much Business Is Done Out of the Office?
The Vendor Response.
What Did I Do to Prepare?
Recommendations.
Chapter 9: Contract Negotiation and Financial Management.
Contract Negotiation Tips and Best Practices.
Service Level Agreements.
Financial Management—Think Like a CFO and Act Like a CIO.
Budgeting and Forecasting—Aligning IT with Business Strategy.
Tools to Minimize Financial Risk.
Making Friends with the CFO.
What Did I Do to Prepare?
Recommendations.
Chapter 10: Risk/Reward and Knowing When to Jump.
Risk and Reward—Nothing Wagered, Nothing Gained.
How to Mitigate Risks and Still Succeed.
Common Mistakes Made.
When It Makes Sense to Jump to the Next Company.
What Did I Do to Prepare?
Recommendations.
Chapter 11: The Role of the CIO—Enabler and Visionary.
Expectations for New CIOs.
The Top Five Mistakes Most Often Made by CIOs.
The First 100 Days—Tips from World-Class CIOs.
CEO and CIO Common Gaps in Expectations.
What Did I Do to Prepare?
Recommendations.