Synopses & Reviews
This student workbook to accompany Contemporary Medical Office Procedures, Third Edition, helps the learner review key concepts in the textbook and assists them in gaining the knowledge and skills needed to be successful in the dynamic, fast-paced world of the medical assistant. In addition to traditional chapter review and critical thinking exercises, this workbook also incorporates simulation activities. In each chapter's "Day-in-the-Life" Simulations, the learner assumes the role of a medical assistant and completes realistic tasks and projects. These serve to enhance and apply the learning that the medical assistant will need in the real-world medical office environment.
Table of Contents
Part I Today's Medical Environment. Chapter 1 The Medical Environment. Chapter 2 The Medical Staff. Chapter 3 Medical Ethics. Chapter 4 Medical Law. Part II Patient Relations. Chapter 5 Interacting with Patients. Chapter 6 Telecommunications. Chapter 7 Scheduling Appointments. Part III Computers and Information Processing in the Medical Office. Chapter 8 Computerizing the Medical Office. Chapter 9 Medical Documents and Word Processing. Chapter 10 Professional Activities, Travel Arrangements, and Postal and Delivery Services. Chapter 11 Managing Medical Records. Part IV Automating Medical Office Financial Management. Chapter 12 Pegboard Accounting and Computerized Account Management. Chapter 13 Billing and Collection. Chapter 14 Health Insurance and Coding. Part V Becoming a Career Medical Assistant. Chapter 15 Seeking Employment.