Synopses & Reviews
Continuing the Elwood Chapman tradition, author Cliff Goodwin brings you The Supervisor’s Survival Kit, the11h Edition. Updated throughout, this new edition focuses on the essential techniques and skills needed to be an effective supervisor. It offers a unique approach—fostering supervisory skills through the use of role plays, case studies, games and exercises—and will help readers gain confidence in their leadership and supervisory roles. This book discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. New to this edition are more self-assessment exercises as well as brand new activities at the end of each chapter.
Synopsis
Continuing the Elwood Chapman tradition, author Cliff Goodwin brings you The Supervisor's Survival Kit, 10th Edition. Updated throughout, this edition focuses on the essential techniques and skills needed to be an effective supervisor. It offers a unique approach-fostering supervisory skills through the use of role plays, case studies, games and exercises-and will help readers gain confidence in their leadership and supervisory roles. This book discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. For supervisors, managers, and those wishing to develop strong leadership skills.
Table of Contents
Table of Contents
Getting into Supervision
1. Should You Be a Supervisor?
2. Making the Transition
3. The Supervisor’s Role and Responsibility in the Modern Organization
Human Relations and Communications: The Key to Successful Supervision
4. Achieving Productivity Through People
5. The Supervisor-Employee Relationship
6. Creating a Productive Working Climate
7. Quality Control and Continuous Improvement
8. The Effective Work Team
9. Communicating Privately
10. The Problem Employee
11. Staffing
12. Delegation
13. Use Your Knowledge Power
14. Managing Performance
Managing Yourself
15. Learning How to Concentrate and Manage Your Time
16. Establishing Goals and Planning
17. Setting Priorities
18. Make Decisive Decisions
Where Do I Go From Here?
19. Common Mistakes You Don’t Want to Make
20. Converting Change into Opportunity