Supply Chain Management Casebook Comprehensive Coverage & Best Practices In Scm

30 up-to-date case studies illuminate every aspect of modern supply chain management

• Risk management, analytics, global supply chain issues, and much more

• Innovative processes, technologies, strategies, and tactics

• An indispensable resource for both students and practitioners

This casebook brings together 30 focused cases addressing virtually every aspect of supply chain management, from procurement to warehousing, strategy to risk management, IT to supplier selection and ethics. A global team of contributors presents key challenges in industries ranging from pharmaceuticals to fashion and previews issues ranging from the “limits of lean” to the potential of 3-D printing.

Cases vary in length and complexity, offering maximum flexibility to both instructors and readers; a convenient table provides fast access to specific topics. Qualitative cases are supported by relevant discussion questions and sample responses;  quantitative cases are supported by completed numerical solutions, and, where applicable, associated spreadsheets.

Learn today’s supply chain best practices from the field’s most complete and up-to-date set of cases! In The Supply Chain Management Casebook, leading supply chain expert and popular professor Chuck Munson brings together more than 20 new cases addressing every functional area of modern SCM. Students, instructors, and practitioners will find focused, succinct cases addressing procurement, supply chain design, warehousing and logistics, transportation, supplier management, distribution management, supply chain strategy, inventory control, information technology, pricing, forecasting, demand management, supply chain risk, and supply chain coordination.

This casebook is the most cost-effective and flexible way to provide modern cases for any supply chain management course. Each of its qualitative cases is supported by relevant discussion questions and sample responses; all quantitative cases are supported by completed numerical solutions, and associated spreadsheets where applicable.

Munson serves as a senior editor for Production and Operations Management , and he serves on the editorial review board of four other journals. He has published more than 20 articles in multiple journals, including Production and Operations Management , Decision Sciences, Naval Research Logistics , IIE Transactions , European Journal of Operational Research , Journal of the Operational Research Society, Annals of Operations Research , European Journal of Information Systems , Interfaces , Business Horizons , and International Journal of Procurement Management. His major awards include being a Founding Board Member of the Washington State University President’s Teaching Academy (2004); winning the WSU College of Business Outstanding Service Award (2009 and 2013), Research Award (2004), and Teaching Award (2001); and being named the WSU MBA Professor of the Year (2000 and 2008).

Chapter 1 Comprehensive Coverage of Supply Chain Issues     1

Case 1 The Salvation Army in Dallas: The Supply Chain Challenges of a Non-Profit Organization     3

     Arunachalam Narayanan, University of Houston

Case 2 Perdue Farms: A Vertically Integrated Supply Chain     25

     Ling Li, Old Dominion University

Chapter 2 Supply Chain Risk Management     37

Case 3 Improving Stanford Blood Center’s Platelet Supply Chain     39

     Yenho Thomas Chung, LG CNS Entrue Consulting Partners

     Feryal Erhun, Stanford University

     Tim Kraft, University of Virginia

Case 4 Financial and Operational Risk Management at Molson Coors     50

     Dennis Kira, Concordia University

     Ahmet Satir, Concordia University

     Dia Bandaly, Concordia University

Case 5 Toyota China: Matching Supply with Demand     68

     Xiaoying Liang, City University of Hong Kong

     Lijun Ma, Shenzhen University

     Houmin Yan, City University of Hong Kong

Case 6 Cisco Systems, Inc.: Supply Chain Risk Management     80

     María Jesús Sáenz, MIT-Zaragoza International Logistics Program

     Elena Revilla, IE Business School

Case 7 BESSI: The Importance of Coordinating Product Development with Supply Chain Planning in the Fashion Goods Industry     96

     Maria Caridi, Politecnico di Milano

     Margherita Pero, Politecnico di Milano

     Antonella Moretto, Politechnico di Milano

Chapter 3 Supply Chain Analytics     109

Case 8 Queuing at eCycle Services     111

     Janice Eliasson, University of Calgary

     Brent Snider, University of Calgary

Case 9 Multi-Echelon Inventory Decisions at Jefferson Plumbing Supplies: To Store or Not to Store?      117

     Amit Eynan, University of Richmond

Case 10 Global Pharma: Managing Uncertainty     119

     Sourabh Bhattacharya, Institute of Management Technology

     Surajit Ghosh Dastidar, Institute of Management Technology

Case 11 Supplier Selection at Kerneos, Inc.     124

     Ling Li, Old Dominion University

     Erika Marsillac, Old Dominion University

     Ted Kosiek, Kerneos, Inc.

Case 12 The Interface between Demand Management and Production Strategies at TractParts     130

     Abhishek Shinde, Indian Institute of Management

     Dileep More, Indian Institute of Management

Case 13 Analyzing Distribution Network Options at Remingtin Medical Devices     134

     Yusen Xia, Georgia State University

     Walter L. Wallace, Georgia State University

Case 14 NunaSacha: A Facility Redesign in the Ecuadorian Andes     140

     Verónica León B., Universidad San Francisco de Quito

     Daniel Merchán D., Universidad San Francisco de Quito

     Ximena Córdova V., Universidad San Francisco de Quito

     Carla Tejada L., Universidad San Francisco de Quito

     Giuseppe Marzano, Universidad San Francisco de Quito

Case 15 Sherman’s Supply Chain Challenge: Stopping the Retailer from Overcharging for Soda     156

     Chuck Munson, Washington State University

Chapter 4 Short but Sweet     161

Case 16 Ethical Product Sourcing in the Starbucks Coffee Supply Chain     163

     Dustin Smith, Washington State University

Case 17 Tmall, The Sky Cat: A Rocky Road Toward Bringing Buyers and Suppliers Together     171

     Jianli Hu, Woodbury University

     Olivia Congbo Mao, Alibaba Group

Case 18 Make to Demand with 3-D Printing: The Next Big Thing in Inventory Management?     180

     Tom McNamara, ESC-Rennes

     Erika Marsillac, Old Dominion University

Case 19 Airbus’ Overstretched Supply Chain: Just How Far Can You Go Before Your Supply Chain Snaps?     184

     Erika Marsillac, Old Dominion University

     Tom McNamara, ESC-Rennes

Case 20 How to Keep Your Food Supply Chain Fresh     188

     Tom McNamara, ESC-Rennes

     Erika Marsillac, Old Dominion University

Case 21 The End of Lean?: Automobile Manufacturers Are Rethinking Some Supply Chain Basics     192

     Erika Marsillac, Old Dominion University

     Tom McNamara, ESC-Rennes

Chapter 5 Unique Challenges from Around the Globe     197

Case 22 A Brazilian Dairy Cooperative: Transaction Cost Approach in a Supply Chain     199

     Fernanda Pacheco Dohms, Pontifical Catholic University of Rio Grande do Sul

     Sergio Luiz Lessa de Gusmão, Pontifical Catholic University of Rio Grande do Sul

Case 23 Continuous Process Reforms to Achieve a Hybrid Supply Chain Strategy: Focusing on the Organization in Ricoh     210

     Mikihisa Nakano, Kyoto Sangyo University

Case 24 Improving Preparedness in Supply Chain Risk Management at Jacket     220

     Jury Gualandris, Università degli studi di Bergamo

     Matteo Kalchschmidt, Università degli studi di Bergamo

Case 25 Supply Chain Strategy at Zophin Pharma     229

     Arqum Mateen, Indian Institute of Management

Case 26 Waste to Wealth—A Distant Dream?: Challenges in the Waste Disposal Supply Chain in Bangalore, India     233

     M. Ramasubramaniam, Loyola Institute for Business Administration

     P. Chandiran, Loyola Institute for Business Administration

Case 27 Transitioning the Supply Network of Chennai Engineering Ltd to Cloud Computing     241

     N. Chandrasekaran, Take Solutions, Ltd. & Loyola Institute for Business Administration

Case 28 Tussle between Maintaining Customer Satisfaction and Supply Chain Constraints: IGNYS Automotive     254

     Satish Kumar, Indian Institute of Management

     Dileep More, Indian Institute of Management

Case 29 When a Western 3PL Meets an Asian 3PL, Something Magical Happens     267

     Shong-Iee Ivan Su, Soochow University

Case 30 Supply Chain Risk Management for Macro Risks     274

     Matthias Klumpp, FOM University of Applied Sciences

     Hella Abidi, FOM University of Applied Sciences

Index     285