Synopses & Reviews
Teams have become a dynamic force in the world of business--cross functional teams, quality circles, customer service teams, autonomous work groups, and even virtual, electronically linked teams. Vested with autonomy, information, and responsibility, today's teams don't just do--they decide. Although team activity often determines the success or failure of a project, a department--even an organization--research about how teams really work has not kept pace with this exponential growth, until now.
Written for researchers, educators, practitioners, and serious students of the team phenomenon, Team Effectiveness and Decision Making in Organizations provides the latest research perspective on teams: their nature, their function, their effectiveness, their decision-making processes, and their ability to change the face of organizational life. Using a variety of methodologies, twenty-two leading researchers from the fields of management and social, industrial, and organizational psychology examine team-based projects worldwide, bringing their expertise to bear on core issues from member selection to conflict management to measuring productivity. In eleven groundbreaking chapters, the book investigates the internal processes and external factors that affect critical decision making in teams and presents tested models and methods for improving team effectiveness in any organizational context.
Synopsis
Written for researchers, educators, practitioners, and serious students of the team phenomenon, Team Effectiveness and Decision Making in Organizations provides the latest research perspective on teams: their nature, their function, their effectiveness, their decision-making processes, and their ability to change the face of organizational life.In eleven groundbreaking chapters, the book investigates the internal processes and external factors that affect critical decision making in teams and presents tested models and methods for improving team effectiveness in any organizational context.
Synopsis
The seventh book in the Frontiers of Industrial and Organizational Psychology Series, sponsored by the Society for Industrial and Organizational Psychology, a division of the American Psychological Association.
Get the latest perspective on teams from leading professionals in management and social, industrial, and organization psychology. You'll get the latest research perspective on teams and their nature, function, effectiveness, decision-making process, and their ability to change the face of organizational life.
This research-based resource:
* Explores the ins and outs of staffing teams, emphasizing the necessity for the right mix of skills, talents, job functions, and personalities
* Examines diversity and its effect on the group process
* Provides the latest findings on accurate measurement of team performance
* Shows the results of using information technology to help teams get work done and reshape the way individuals work together
Plus, you'll get tested models and methods for improving team effectiveness in any organizational context. Use it as a handbook on team dynamics and as a guide to a better understanding of the effect of teams on organizational design.
About the Author
RICHARD A. GUZZO is professor of psychology and management at the University of Maryland and has served on the faculties of McGill University and New York University. His research concerns the productivity and effectiveness of individuals and teams at work.
EDUARDO SALAS is senior research psychologist in the Human Systems Integration Division of the Naval Air Warfare Center. He has coauthored over fifty journal articles and book chapters and has coedited four books.
Table of Contents
1. Introduction: At the Intersection of Team Effectiveness and Decision Making (
Richard A. Guzzo)
2. Measuring and Managing for Team Performance: Lessons from Complex Environments (Robert M. Mcintyre, Eduardo Salas)
3. Computer-Assisted Groups: A Critical Review of the Empirical Research (Andrea B. Hollingshead, Joseph E. Mcgrath)
4. Cooperation Theory, Constructive Controversy, and Effectiveness: Learning from Crisis (Dean Tjosvold)
5. Raising an Individual Decision Making Model to the Team Level: A New Research Model and Paradigm (Daniel R. Ilgen, Debra A. Major, John R. Hollenbeck, Douglas J. Sego)
6. Innovations in Modeling and Stimulating Team Performance: Implications for Decision Making (Michael D. Coovert, J. Philip Craiger, Janis A. Cannon-Bowers)
7. Understanding the Dynamics of Diversity in Decision Making Teams (Susan E. Jackson, Karen Ae May, Kristina Whitney)
8. Teamwork Stress Implications for Team Decision Making (Ben B. Morgan, Jr., Clint A. Bowers)
9. Staffing for Effective Group Decision Making: Key Issues in Matching People and Teams (Richard Klimoski, Robert G. S. Jones)
10. Defining Competencies and Establishing Team Training Requirements (Janis A. Cannon-Bowers, Scott I. Tannenbaum, Eduardo Salas, Catherine E. Volpe)
11. Conclusion: Common Themes Amongst the Diversity (Richard A. Guzzo)