Synopses & Reviews
Synopsis
Part I: Making a Sourcing Decision
1 Overview of the Global Sourcing Marketplace
2 Sourcing Models
3 Country Attractiveness for Sourcing
4. The Attractiveness of Western Countries for Outsourcing Services and Backsourcing
Part II: Building Sourcing Competencies
5 Supplier Configurations and Capabilities
6 Supplier Selection, Retained Management Capabilities, and Legal Issues
7 Leveraging Knowledge and Expertise
Part III: Managing Sourcing Relationships
8 The IT Outsourcing Life Cycle and the Transition Phase
9 Governance of Outsourcing Relationships
10 Managing Globally Distributed Teams
11 Captive and shared service centres
12 Innovation Through Outsourcing
13 Sourcing at the age of Intelligent Automation