Synopses & Reviews
THE OFFICE: PROCEDURES AND TECHNOLOGY is a comprehensive office procedures text for high school students, which provides essential skills for success in today's business world. The text is designed to teach knowledge and skills that are needed in a variety of careers where workers communicate, manage information, use technology, handle records, work with others, and solve problems in an office setting. The activities in the text are task-oriented, requiring students to apply knowledge and skills learned to complete an assignment or solve a problem. The text has three types of feature boxes in each chapter: Online Resources, providing information on our product Web site that relates to the chapter and professional organizations such as ARMA; Workplace Connections provide comments from fictional business employees related to material presented in the chapter; and Focus On... offering information on current topics of special interest.
Synopsis
THE OFFICE is a comprehensive text for courses in the high school office technology curriculum. The course name can be Office Procedures, Administrative Procedures, Business and Computer Technology, etc. The target market is high school student preparing for entry-level position in an office setting. The text focuses on the necessary skills that range from using email and the Internet to the use of integrated application and office suites. It covers the soft skills including customer satisfaction ethics, and telephone manners along with information systems and the global marketplace.
About the Author
William R. Pasewark, Sr., earned the PhD at New York University. He taught both Business and Education courses at NYU, Michigan State, Penn State, and Texas Tech. Pasewark authored 105 best-selling business and computer books, seven of which won Texty Awards from the Text and Academic Authors Association. Work experience includes several jobs in the Wall Street section of NYC; Office Management Consultant; Marine Corps Sergeant in the Iwo Jima Invasion; General Manager of Pasewark LTD, a textbook authoring family partnership. Pasewark lectured in 31 states and several foreign counties. He attended 60 continuous NBEA conventions and was a registered lobbyist to require business courses in high schools.
Table of Contents
Part I: THE OFFICE IN A CHANGING BUSINESS WORLD. 1. The Office Environment. 2. Office Competencies. 3. Managing Information to Enhance Productivity. Part II: COMMUNICATING EFFECTIVELY. 4. Communicating in Written Form. 5. Communicating Orally. 6. Telephone Communications. Part III: PROCESSING AND UNDERSTANDING FINANCIAL INFORMATION. 7. Banking and Payroll. 8. Financial Reports and Procedures. Part IV: MANAGING YOUR WORK LIFE. 9. Time and Workstation Management. 10. Meetings and Travel. 11. Records Management. 12. Processing Mail. Part V: MANAGING YOUR CAREER. 13. Planning and Advancing Your Career. 14. Ongoing Professional Development.