Synopses & Reviews
Synopsis
Special Keynote Presentation.- Keynote Presentations.- PSS Design and Development.- Uncertainty in Networks for PSS.- Service Engineering and Service Science.- PSS-Business Models.- Organizational Issue and Management.- Planning for PSS Implementation.- Customer Analysis.- PSS and Process Modeling.- Lifecycle Management and Sustainability.- From Academic Disclipline to Industrial Applications.- Planning for PSS Implementation.- PSS and ICT.- Future PSS Research Forum.- Strategy, Marketing and Economics.