Synopses & Reviews
Usability has become increasingly important as an essential part of the design and development of software and systems for all sectors of society, business, industry, government and education, as well as a topic of research. As interactive systems have become the norm and the variety of hardware and software has increased, it is no longer sufficient to just make the technology work in a functional and reliable manner. Now the usability of the technology for any given application or situation can be measured in terms of how easily, effectively and efficiently people can use it to accomplish their tasks and achieve their goals. Just as important as functionality is whether and to what extent users of technology are satisfied with their experiences when using technology. New ways of design and development, incorporating usability, have been proposed and documented and many projects undertaken to explore how to improve and enhance the lives of people when using information technology and communication systems. Improving the design process and product quality benefits not only business and industry, but also the people who use the systems and products. These benefits can only be achieved today by integrating usability into the mainstream of the system development life cycle. Usability: Gaining a Competitive Edge presents contributions from practitioners and researchers from many countries. Starting with an introduction of the problems that industry faces today and suggested usability solutions to these problems, the book explores the following technical areas: -User-Centred Design Process; -Usability of Mobile Systems; -User Requirements Analysis; -Usability Evaluation; -Tools; -Web Usability; -Frameworks for Usability. Usability: Gaining a Competitive Edge contains the edited proceedings of Stream 9 of the 17th World Computer Congress, which was sponsored by the International Federation for Information Processing (IFIP) and held in Montréal, Québec, Canada in August 2002.
Synopsis
Usability: Gaining a Competitive Edge presents contributions from practitioners and researchers from many countries. Starting with an introduction of the problems that industry faces today and suggested usability solutions to these problems, the book explores the following technical areas: -User-Centred Design Process; -Usability of Mobile Systems; -User Requirements Analysis; -Usability Evaluation; -Tools; -Web Usability; -Frameworks for Usability. Usability: Gaining a Competitive Edge contains the edited proceedings of Stream 9 of the 17th World Computer Congress, which was sponsored by the International Federation for Information Processing (IFIP) and held in Montréal, Québec, Canada in August 2002.
Synopsis
Usability: Gaining a Competitive Edge presents contributions from practitioners and researchers from many countries. Starting with an introduction of the problems that industry faces today and suggested usability solutions to these problems, the book explores the following technical areas:
-User-Centred Design Process;
-Usability of Mobile Systems;
-User Requirements Analysis;
-Usability Evaluation;
-Tools;
-Web Usability;
-Frameworks for Usability.Usability: Gaining a Competitive Edge contains the edited proceedings of Stream 9 of the 17th World Computer Congress, which was sponsored by the International Federation for Information Processing (IFIP) and held in Montréal, Québec, Canada in August 2002.
Table of Contents
Preface. Committee Chairs. International Programme Committee. Part One: Keynote Speaker.Deconstructing Silos: The Business Value of Usability in the 21stCentury; G. Lindgaard. Part Two: Technical Sessions. User-Centred Design Process. A Method-Independent Process Model of User-Centred Design; T. Jokela. Use and Reuse of HCI Knowledge in the Software Development Lifecycle: Existing Approaches and What Developers Think; E. Metzker, H. Reiterer. Analyzing the Role of Organizational Culture in the Implementation of User-Centered Design: Disentangling the Approaches for Cultural Analysis; N. Iivari. Usability of Mobile Systems. The Importance of User Roles in Feature Bundling Decisions in Wireless Handheld Devices: Strategic User Needs Analysis (SUNA); S. Narasimhan, G. Lindgaard. Exploring the Use of the Mobile Phone; N. Ozkan. Usability Engineering Milestones In Complex Product Development - Experiences At Nokia Mobile Phones: Industrial Experience; P. Ketola. User Requirements Analysis. Use Case Maps: A Roadmap for Usability and Software Integrated Specification; A. Alsumait, A.Seffah, T. Radhakrishnan. User Requirements Analysis: A Review of Supporting Methods; M. Maguire, N. Bevan. Usability Evaluation. Specifying and Evaluating Usability Requirements Using the Common Industry Format: Four Case Studies; N. Bevan, et al. Formal Usability Testing of Interactive Educational Software: A Case Study; D. Van Greunen, J. Wesson. Tools. EQUAL: Towards an Inclusive Design Approach to Novice Programming Languages and Computing Environments for Native Users; B. Patil, et al. MouseLupe: An Accessibility Tool for People with Low Vision; L. Silva, et al. A Framework for Rapid Mid-Fidelity Prototyping of Web Sites; D. Engelberg, A. Seffa. Web Usability. Keep on Trying: Online Securities Trading Sites; D. Morenkov. User Satisfaction, Aesthetics and Usability: Beyond Reductionism; G. Lindgaard, C. Dudek. Frameworks for Usability. Evaluating Security Tools towards Usable Security: A Usability Taxonomy for the Evaluation of Security Tools Based on a Categorization of User Errors; J. Kaiser, M. Reichenbach. Improving Usability in Decision Support Systems: Practical Use of the Decision Enquiry Approach for Requirements Analysis; C. Parker. Teaching Human-Computer Interaction: Qualitative Support for an Alternative Approach. P. Kotzé, L. Oestreicher. Usability: Who Cares? Usability: Who Cares? An Analysis of Indifference Towards. Usability Within the IT Industry; T. McCoy. Author Index. Keywords Index.