Synopses & Reviews
"One of the biggest ideas in talent in the last decade."
Daniel H. Pink, author of Drive and A Whole New Mind
PRAISE FOR WHY MANAGING SUCKS . . .
"The Results-Only Work Environment is one of the biggest ideas in talent in the last decade. Ressler and Thompson make a convincing case that ROWE is more than a nudge in the direction of more flexibility and autonomyit's a radical shift in the way we think about work, responsibility, and success. So if you're thinking about taking the plungeand you should bethis book will make you more enthusiastic about your choice and equip you with the tools you need to bring their revolutionary idea to life."
Daniel H. Pink, author of Drive and A Whole New Mind
"The case for ROWEsigned, sealed, and delivered right here in this book. Case study after case study in every sector, industry, and job. No excuses. Leaders, wake up."
Amanda Hite, cofounder and chief change agent, BTC Revolutions
"In the twenty-first century, management has to be reinvented, root and branch. In this provocative and essential book, Cali and Jody tell you how to get started."
Gary Hamel, author of What Matters Now
"Ressler and Thompson deliver againthis time, with a pointed message to managers about what it really takes to inspire employees. This is a must-read book for all leaders to get a leg up on engaging, recognizing, and rewarding staff!"
Razor Suleman, founder and CEO of Achievers
"An inspiring and practical blueprint for leaders who know in their gut that we need to completely remodel how we think about and manage work and want to know how. Every manager should get two copiesone for herself and one for her own boss!"
Kristin Maschka, author of This Is Not How I Thought It Would Be: Remodeling Motherhood to Get the Lives We Want Today
"For managers who have wanted to do what's right instead of play by the old, tired rules, this book is for you. "
Pamela Slim, author of Escape from Cubicle Nation
"Let's change the workplace and our lives together starting now. This book shows you how."
Jessica Miller-Merrill, CEO of Xceptional HR and author of Tweet This! Twitter for Business
Synopsis
Change the way you think about work (and life) by focusing on results—and only results Why Managing Sucks and How to Fix It shows how the Results-Only Work Environment (ROWE) mindset can make you or your organization more entrepreneurial, more connected with the broader trends in your industry, and more willing to take smart risks. It explains how to set clear expectations and focus on the endpoint as opposed to managing the process that gets you there. With eyes set on getting rid of distractions, long meetings, and unnecessary updates, this book offers quick, everyday strategies to experience huge increases in productivity (without adding resources) and dramatic drops in turnover.
- Authors Ressler and Thompson began their work together at Best Buy where they are credited with revolutionizing the workplace
- Reframes thinking away from counting on general availability (Where's Bob?) to creating clear expectations (Does Bob know exactly what's expected of him?)
- Explains how to reduce the number of meetings while increasing their quality
- Shows how to eliminate scheduled events in order to increase critical thinking and improve communication
ROWE is a bold, cultural transformation that permeates the attitudes and operating style of an entire workplace, leveling the playing field and giving people complete autonomy—to manage their measurable results using adult common sense.
Synopsis
Is your talent energized, focused and ready to deliver the results necessary to drive your business? Or do they spend the day flinching at their bosses' attempts to micromanage the minutes of their day? If your organization sounds more like the latter, it's time to transform your workplace.
Focusing only on results can differentiate your business from the competition. A Results-Only Work Environment (ROWE) positively impacts the bottom line while simultaneously improving the employee experience. Why Managing Sucks and How to Fix It shows how the transition to a ROWE can make you or your organization more entrepreneurial, more connected with the broader trends in your industry, and more willing to take smart risks. Companies that embrace a Results-Only Work Environment enjoy staggering increases in engagement. ROWE teams report an average increase of 35 percent in productivity by eliminating waste from systems and processes and a 90 percent decrease in voluntary turnover rates.
This book explains how to set measurable, outcome- based expectations and focus on the endpoint as opposed to managing the process that gets you there. With eyes set on getting rid of distractions, pointless meetings, and unnecessary updates, this book offers easy-to-implement, everyday strategies to help you experience huge increases in productivity (without adding resources) and dramatic drops in turnover. You'll learn:
- Quick tips for restructuring customer service, technology, and work flow
- How to reframe thinking away from counting on general availability (Where's Bob?) to creating clear expectations (Does Bob know exactly what's expected of him?)
- How to reduce the number of meetings while increasing their quality
- How to effectively move into an unlimited vacation scenario, do away with the billable hours/time-based billing setup, and infuse new life into your health and wellness programs
Smash tired assumptions about what work has to be. The transition to a ROWE creates a bold, cultural transformation that permeates the attitudes and operating style of your entire workplace, leveling the playing field and giving your workers complete autonomy to manage their measurable results using adult common sense.
About the Author
CALI RESSLER and JODY THOMPSON are the cofounders of CultureRx and authors of Why Work Sucks and How to Fix It. CultureRx provides training services customized to the needs of their clients that successfully shift teams and entire organizations into a Results-Only Work Environment (ROWE). Cali and Jody began their work together at Best Buy, where they are credited with revolutionizing the workplace.
Table of Contents
Acknowledgements
INTRODUCTION
CHAPTER 1.5 Creating an Accountability Culture (Karrin Fink)
CHAPTER 1: WAKE UP! GO BEYOND TELEWORK (Cali)
CHAPTER 2.5 The Importance of Trust (Bryan Sivak)
CHAPTER 2: MOTIVATE ME. NO PIZZA PARTY, PLEASE (Cali)
CHAPTER 3.5 Down with Billable Hours, Up with Results (Otmara Diaz-Cooper and Todd Cooper President and VP/Creative Director, Diaz & Cooper Advertising)
CHAPTER 3: S.M.A.R.T GOALS= Senseless Minutia Against Random Tasks (Jody)
CHAPTER 4.5 Focus on What Matters (Greg Watt)
CHAPTER 4: 24/7 KICKS 9-5’s ASS (Jody)
CHAPTER 5.5 Delighting the Customer (Ronnie Wooten)
CHAPTER 5: NO MORE BULLSHIT MEETINGS. PERIOD (Jody)
CHAPTER 6.5.2 Results-Only Competency-Based Education (Jeff Herzberg)
CHAPTER 6.5 ROWE in the Public Sector (Nancy Dietl Griffin)
CHAPTER 6: RESULTS. NOT FOR EVERY JOB? (Cali)
Epilogue (Cali)
About the Author