Synopses & Reviews
[back cover copy]
Business/Management
Winning at Collaboration Commerce
The Next Competitive Advantage
Heidi Collins, Cindy Gordon, José Cláudio Terra
“A great way to get started on thinking about the implications of collaboration, and more importantly a way to take action before the networked economy passes you by.”
— Dave Snowden, CEO and Founder, The Cynefin Center
“Collaboration is critical to knowledge worker performance. The authors go well beyond the previous injunctions to "play nice together," and identify ways to improve processes and make money through collaborative commerce.”
— Thomas H. Davenport, President's Distinguished Professor of Information Technology and Management, Babson College
“Winning, in general, is getting harder and harder as the world becomes flatter. But this book contains many crucial insights into the fundamental changes that are required to master a sustainable edge in this emerging global economy. The book is not just theory. It contains great wisdom on just how important collaboration with partners is becoming and then how to implement a collaborative fabric within and across ecosystems. Yes, the game is changing but with the lenses of collaborative process networks there are new ways to achieve strategic advantage.”
— John Seely Brown, Former chief scientist, Xerox Corporation; Co-author, The Only Sustainable Edge
The "Real-time Collaboration Enterprise" is the new business model for market domination. Billions of dollars will be spent on real-time collaboration, and by 2007 the majority of Global 1000 enterprises will be deploying real-time collaboration business processes as a core strategy of their business portfolios. Based on their extensive experience with cutting-edge technology, Collins, Gordon and Terra discuss how to successfully implement collaboration commerce solutions, reporting lessons learned from leading companies such as Procter & Gamble, Astra Zeneca, SAP, and Microsoft.
Winning at Collaboration Commerce charts a new direction and breaks old paradigms, connecting e-business with collaboration and value networks, and combining the power of what you know, with that of who you know.
Heidi Collins is President and Founder of Heidi Collins, LLC.
Cindy Gordon, Ph.D., is CEO, Helix Commerce International Inc, a company specializing in Innovation and Knowledge Capital.
Dr. José Cláudio C. Terra is CEO of TerraForum Consulting, director of the Executive MBA in Knowledge Management at University of São Paulo, Brazil and an invited professor at the Master of KM at E.M. Lyon, France.
Review
e in this emerging global economy. The book is not just theory. It contains great wisdom on just how important collaboration with partners is becoming and then how to implement a collaborative fabric within and across ecosystems. Yes, the game is changing but with the lenses of collaborative process networks there are new ways to achieve strategic advantage."
-- John Seely Brown, Former chief scientist, Xerox Corporation; Co-author, The Only Sustainable Edge
"Collaboration is critical to knowledge worker performance. The authors go well beyond the previous injunctions to "play nice together," and identify ways to improve processes and make money
through collaborative commerce."
-- Thomas H. Davenport, President's Distinguished Professor of Information Technology and Management, Babson College
Review
nventing how business gets done in dozens of knowledge-intensive industries."
--Konstantin Guericke, LinkedIn Co-Founder
"In the past decade, companies achieved tremendous efficiency gains by streamlining their internal processes. Today's forward-thinking companies are using a collaborative commerce focus to achieve even greater efficiencies by optimizing their business networks and relationships beyond the firewall. "Winning with Collaboration Commerce" provides examples of how companies are using collaborative commerce to reach new customers, speed products to market and outperform their competitors."
-- Subrah Iyar, CEO, WebEx Communications
"This is a good read. Dr. Gordon alludes to a future where information is commoditized, access commands a premium, the information economy is replaced by a collaboration economy and intellectual capital is superceded by relationship capital. That future is happening today."
--Antony Brydon, CEO, Visible Path Corporation
Review
al, is getting harder and harder as the world becomes flatter. But this book contains many crucial insights into the fundamental changes that are required to master a sustainable edge in this emerging global economy. The book is not just theory. It contains great wisdom on just how important collaboration with partners is becoming and then how to implement a collaborative fabric within and across ecosystems. Yes, the game is changing but with the lenses of collaborative process networks there are new ways to achieve strategic advantage."
-- John Seely Brown, Former chief scientist, Xerox Corporation; Co-author, The Only Sustainable Edge
Review
ust how important collaboration with partners is becoming and then how to implement a collaborative fabric within and across ecosystems. Yes, the game is changing but with the lenses of collaborative process networks there are new ways to achieve strategic advantage."
-- John Seely Brown, Former chief scientist, Xerox Corporation; Co-author, The Only Sustainable Edge
"Collaboration is critical to knowledge worker performance. The authors go well beyond the previous injunctions to "play nice together," and identify ways to improve processes and make money
through collaborative commerce."
-- Thomas H. Davenport, President's Distinguished Professor of Information Technology and Management, Babson College
Review
The authors go well beyond the previous injunctions to "play nice together," and identify ways to improve processes and make money
through collaborative commerce."
-- Thomas H. Davenport, President's Distinguished Professor of Information Technology and Management, Babson College
Review
"A great way to get started on thinking about the implications of collaboration, and more importantly a way to take action before the networked economy passes you by."
-- Dave Snowden, CEO and Founder, The Cynefin Center
"RBC Financial Group is continually looking through what the authors call the collaborative lens when we develop or enhance our business to improve the client experience. Dr. Gordon and her co-authors have done an outstanding job in highlighting real world examples of how C-commerce can take you to new heights when you're ready to look beyond the walls of your organization and partner with the best."
-- Martin Lippert, Vice Chair and Head, Global Technology and Operations, RBC Financial Group
"Whether you are an innovator or a forward-looking executive at an industry leader, Collaboration Commerce will be an essential resource for you. Knowledge and reputation flow through existing business relationship networks faster than ever before, which creates opportunities for re-inventing how business gets done in dozens of knowledge-intensive industries."
--Konstantin Guericke, LinkedIn Co-Founder
"In the past decade, companies achieved tremendous efficiency gains by streamlining their internal processes. Today's forward-thinking companies are using a collaborative commerce focus to achieve even greater efficiencies by optimizing their business networks and relationships beyond the firewall. "Winning with Collaboration Commerce" provides examples of how companies are using collaborative commerce to reach new customers, speed products to market and outperform their competitors."
-- Subrah Iyar, CEO, WebEx Communications
"This is a good read. The authors allude to a future where information is commoditized, access commands a premium, the information economy is replaced by a collaboration economy and intellectual capital is superceded by relationship capital. That future is happening today."
--Antony Brydon, CEO, Visible Path Corporation
"Winning, in general, is getting harder and harder as the world becomes flatter. But this book contains many crucial insights into the fundamental changes that are required to master a sustainable edge in this emerging global economy. The book is not just theory. It contains great wisdom on just how important collaboration with partners is becoming and then how to implement a collaborative fabric within and across ecosystems. Yes, the game is changing but with the lenses of collaborative process networks there are new ways to achieve strategic advantage."
-- John Seely Brown, Former chief scientist, Xerox Corporation; Co-author, The Only Sustainable Edge
"Collaboration is critical to knowledge worker performance. The authors go well beyond the previous injunctions to "play nice together," and identify ways to improve processes and make money
through collaborative commerce."
-- Thomas H. Davenport, President's Distinguished Professor of Information Technology and Management, Babson College
Synopsis
"Real time Collaboration Enterprise" is the new business model for market domination. Billions of dollars will be spent in this field, and by 2007 the majority of Global 1000 enterprises will be deploying real-time collaboration business processes to be a core of their business portfolios. Based on their extensive experience with cutting-edge technology, the authors discuss how to successfully implement collaboration commerce solutions, reporting lessons learned from leading companies such as P&G, Astra Zeneca, SAP, and Microsoft.
* Charts a new direction and breaks old paradigms—connects e-commerce with collaboration and value networks
* Authors are leading thinkers
* Collaboration is a hot topic
Synopsis
Charts a new direction connecting e-commerce with collaborative work and network analysis
Synopsis
on Commerce charts a new direction and breaks old paradigms, connecting e-business with collaboration and value networks, and combining the power of what you know, with that of who you know.
Heidi Collins is President and Founder of Heidi Collins, LLC.
Cindy Gordon, Ph.D., is CEO, Helix Commerce International Inc, a company specializing in Innovation and Knowledge Capital.
Dr. José Cláudio C. Terra is CEO of TerraForum Consulting, director of the Executive MBA in Knowledge Management at University of São Paulo, Brazil and an invited professor at the Master of KM at E.M. Lyon, France.
Synopsis
eploying real-time collaboration business processes as a core strategy of their business portfolios. Based on their extensive experience with cutting-edge technology, Collins, Gordon and Terra discuss how to successfully implement collaboration commerce solutions, reporting lessons learned from leading companies such as Procter & Gamble, Astra Zeneca, SAP, and Microsoft.
Winning at Collaboration Commerce charts a new direction and breaks old paradigms, connecting e-business with collaboration and value networks, and combining the power of what you know, with that of who you know.
Heidi Collins is President and Founder of Heidi Collins, LLC.
Cindy Gordon, Ph.D., is CEO, Helix Commerce International Inc, a company specializing in Innovation and Knowledge Capital.
Dr. José Cláudio C. Terra is CEO of TerraForum Consulting, director of the Executive MBA in Knowledge Management at University of São Paulo, Brazil and an invited professor at the Master of KM at E.M. Lyon, France.
Synopsis
sé Cláudio C. Terra is CEO of TerraForum Consulting, director of the Executive MBA in Knowledge Management at University of São Paulo, Brazil and an invited professor at the Master of KM at E.M. Lyon, France.
About the Author
Cindy Gordon, Ph.D., is CEO, Helix Commerce International Inc, a company specializing in knowledge capital. Previously Gordon was Vice President and Partner, XDL Intervest, a tier one technology venture capital firm.Dr. José Cláudio C. Terra is CEO of TerraForum Consulting and director of the Executive MBA in KM at University of São Paulo, Brazil. He is frequently invited to speak about KM in North America, Europe and Brazil. In recent years, Terra has assisted numerous companies and institutions with their Knowledge Management programs, Corporate Portals and E-business projects.
CEO of TerraForum Consulting, São Paulo, Brazil
Table of Contents
Beyond eCommerce: Collaboration Commerce Defined; Next Generation Business Models; Simplifying Business Models—Case Studies; C-Commerce Implementation Requirements;