Synopses & Reviews
Efficient workflow throughout an organization is of vital importance in today's competitive marketplace. This hands-on book teaches you how to visually model the current workflow process to show where redesign will provide the greatest improvement. Bringing together the two disciplines of management and information technology, the methodology involves framing and identifying the business process, modeling and understanding the current process, designing and assessing improvements to the workflow process, and developing use case scenarios by describing the interactions between process workers and the system. Real-world examples, clear summaries, and project checklists are included to make this text a practical on-the-job guide for everyday use.
Synopsis
In today's fiercely competitive high-tech industries, it is of vital importance that work flows through an organization as quickly as possible in order to achieve long-term success. This new hands-on book teaches professionals how to build visual models that illustrate the current workflow process and shows where improvement and development can take place. The book provides proven techniques for identifying, modeling, and redesigning business process and explains how to implement workflow improvement.