Synopses & Reviews
Focusing on skills of self-disclosure, listening, responding, challenging, and participating in groups, You and Me presents a systematic step-by-step procedure for increasing self-awareness and improving communication skills.
About the Author
Gerard Egan, Ph.D., is Emeritus Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books and currently writes in the areas of communication, counseling, business and organization effectiveness, management development, leadership, the management of innovation and change, and organization politics and culture. He also conducts workshops in these areas both in the United States and abroad and is a consultant at a variety of companies and institutions worldwide.
Table of Contents
INTRODUCTION AND OVERVIEW. 1. Human-Relations Training. 2. The Contract: An Overview of the Training Process. PART I: THE SKILLS OF LETTING YOURSELF BE KNOWN. 3. Self-Disclosure: How To Talk About Yourself to Others. 4. Expressing Feelings and Emotions. 5. Concreteness: How to Avoid Being Vague in Communication. PART II: THE SKILLS OF LISTENING AND RESPONDING. 6. The Skills of Attending and Listening. 7. The Skill of Responding with Understanding. 8. Genuineness and Respect as Communication Skills. PART III: THE SKILLS OF CHALLENGING. 9. Deeper Understanding. 10. Confrontation. 11. The Skill of Immediacy: "You-Me" Talk. PART IV: THE SKILLS OF EFFECTIVE GROUP PARTICIPATION. 12. The Skills of Being an Effective Group Communicator. 13. The Open Group. PART V: PUTTING IT ALL TOGETHER. 14. Changing Your Interpersonal Behavior.